Nemesis Now is a trade-only website, supplying wholesale giftware and collectibles exclusively to registered trade account holders. We do not sell to the general public through this site. Product area available to the general public only via our nemesisnow.shop website, where items are sold at their original RRP price. To purchase from this trade-only platform, you must be a registered B2B customer. For more information and to apply for a Nemesis Now trade account, visit our Join Nemesis Now page and start accessing our exclusive wholesale ranges today. 

Your initial order with Nemesis Now must meet a minimum value of £500+ / €500+ / $500+ (excluding VAT). After your first purchase, all subsequent orders require a minimum value of £100+ / €100+ / $100+. The currency applied to your order is automatically determined by the location associated with your account. 

To view our wholesale prices, you'll need to be a registered trade account holder and logged into your Nemesis Now account. Once logged in, you'll be able to see:

⦁        Individual product prices
⦁        Pack prices
⦁        Our full price list feed

If you don't have a trade account, simply visit our Join Nemesis Now Page to apply for a trade account and unlock access to our exclusive wholesale pricing.

To view our delivery charges for wholesale giftware orders, please visit our Delivery Charges page. Here you'll find detailed information on shipping costs, options, and lead times for all Nemesis Now trade orders.

Yes, items listed as pre-order products are clearly marked on our website and can be added to your basket for easy ordering.

⦁        If the quantity of "in stock" items in your basket exceeds current inventory, the excess will automatically be moved to the pre-order section.
⦁        Pre-ordered items do not count towards your basket's total value and are not included in the minimum order requirement.
⦁        You will not be charged at checkout for pre-order items. A member of our team will contact you once stock becomes available to confirm your order, arrange payment, and schedule shipping.
⦁     For customers with a Nemesis Now trade account, pre-orders will be dispatched automatically as soon as £100 worth of stock is available.

This system ensures our wholesale trade customers can easily manage backorders and pre-order products, keeping your store stocked with the latest giftware and collectibles.

Nemesis Now accepts a wide range of secure payment methods to make ordering quick and convenient. You can pay using most major debit and credit cards, as well as bank transfers or over the phone payments with our team. However, we are not able to accept American Express payments at this time.

If you've received an order with a damaged, faulty, or missing item, please notify our Customer Services Team within 14 days of delivery. To help us resolve the issue quickly, our team may request photos of the damage or arrange the collection of the affected item. You can contact us directly at [email protected] or call us on 01782 596660 for assistance. At Nemesis Now, we're committed to ensuring every order arrives safely, and we'll work swiftly to put things right.

UK orders are usually dispatched within 2-4 working days from the date of purchase. Please note that dispatch times may be longer during the busy periods, such as seasonal sales or new product launches. For international orders, delivery times will vary depending on your shipping location and the courier services. At Nemesis Now, we always aim to get your gothic gifts, fantasy collectibles, and licensed merchandise shipped as quickly and safely as possible.

Yes! You can choose 'collection' as your shipping method during checkout to pick up your order directly from our warehouse. Once your order is ready, we will notify you so you can collect it from Nemesis Now Warehouse, 108-114 City Rd, Stoke-on-Trent, ST4 2PH. Enjoy the convenience of local order collection and get your collectibles straight from our warehouse without waiting for delivery.

Before selling Nemesis Now products outside the country where your trade account is registered, please contact us to check if any items are subject to licensing restrictions. Exporting products internationally without approval may breach our trade terms and conditions, which could result in your account being suspended or closed. We're committed to helping our trade partners stay compliant while enjoying access to our gothic gifts, fantasy collectibles, and officially licensed merchandise worldwide.

Yes, Nemesis Now fully supports dropshipping. We provide everything you need to seamlessly add our products to your online store and start selling right away. Our dropshipping support includes a live product feed, detailed product descriptions, high-quality product assets, and a quick-order system designed to streamline your workflow. You'll have access to order tracking, plus a comprehensive how-to guide and FAQs to help manage and grow your dropshipping business with confidence. Whether you're expanding your product range or launching a new store, Nemesis Now makes dropshipping simple, efficient, and reliable.

Yes, Nemesis Now has a dedicated customer service to support all our trade customers. Our team is available to assist with product enquiries, ordering support, account queries, and delivery information. Whether you need help selecting stock, checking availability, or resolving an issue, our Customer Service team is here to ensure you receive fast, reliable assistance every step of the way. Click here to contact us.

Yes, we do! Nemesis Now proudly offers an exclusive trade showroom where registered trade account holders can explore our full collection of wholesale gifts, licensed merchandise, and collectibles in person. Visit our showroom to experience our products up close, discover new designs, and enjoy our warm hospitality in a relaxed setting.
Click here for more information